Souls do not have a physical body, no eyes, mouth etc. You hear each other telepathically. You can sense their thoughts but you cannot talk to them.
She's now talking about bad people who cross over. They cannot be evil when they are on the other side. They are all the same. Different should are at different stages of evolutions. Sometimes they need to reincarnate to learn more things....let me listen to the rest of the video.
